JOB OVERVIEW:

The Admin Support staff will be responsible for the professional delivery of administrative support for the branch offices located throughout Australia under the guidance of the Field Support Centre (FSC) Supervisor. 

The Admin Support staff will be required to look after all Admin functions associated with the Field Support Centre located in Mitcham, Victoria.  Duties may include processing client refunds, general bookkeeping, report building, supporting clients and liaising with the field.

TYPICAL DUTIES FOR AN ADMIN SUPPORT PERSON:

• Ensure daily FFR reconciliations
• Ensure daily bookkeeping reconciliations
• Reconciliation of bad debts for the Southern & Eastern Regions
• Report building through Handitax software and Access Tax
• Respond to client’s enquiries for FFR
• Ensure ASCII files are completed daily
• Export all lodged returns to districts daily
• Export all QC Query returns to districts daily
• Respond to field enquiries about progress of return lodgement & other general queries
• Resolution of any issues in a timely manner
• Other Administrative duties as delegated by the FSC Supervisor

RELATIONSHIPS AND REPORTING STRUCTURE:

• The Admin Support staff report to the FSC Supervisor

SKILLS, KNOWLEDGE AND ATTRIBUTES:

• Excellent computer skills, including Microsoft Office
• Excellent written and verbal communication skills
• Ability to manage time with a focus on productivity
• Ability to multi-task
• Be able to work effectively as part of a team
• High level of motivation and professionalism
• Preference will be given to applicants that have previous experience in an Admin role.

We will provide you the ongoing support and training you need to perform the role.

Ready to jump in?

Click 'Apply' to submit your resume. If you would like a confidential initial discussion about this opportunity, please contact Jacqui Clancy on Hiring manager  jclancy@hrblock.com.au