Full-Time Permanent Role: Field Support & Bookkeeping Team Leader

Location: Melbourne (Mitcham)

As our Field Support Centre Admin & Bookkeeping Team Leader, you'll be the backbone of our Field Support operations, supporting both onshore and offshore teams. You'll also be responsible for managing a range of administrative and financial functions to maintain efficient office operations.

Key Responsibilities:

• Team Management: Oversee and manage both onshore and offshore teams.
• Bank Reconciliation: Perform regular bank reconciliations to ensure financial accuracy.
• Bad Debt Process: Manage and streamline the bad debt process.
• Field Enquiries: Handle and resolve enquiries efficiently.
• Reporting: Provide insightful financial reports.
• Automation & Workflow: Streamline processes for improved efficiency.
• Communication: Coordinate and share updates to our District Management team and other departments.
• Guidebook Development: Contribute and update our Field Process guide and Admin & Bookkeeping guide.
• Training: Conduct training sessions for team members to ensure they are well-equipped with necessary skills.
• Additional Tasks: Take on other responsibilities as needed.

Ideal Candidate Profile:

• Communication Proficiency: Strong verbal and written communication skills.
• Effective Time Management: Ability to prioritize tasks effectively and maintain attention to detail.
• Technical Skills: Proficient in Office 365 and SharePoint.
• Adaptability: Open to learning new programs and proposing innovative solutions.
• Confidence: Confident in presenting ideas and solutions.
• COPSCuRB: Adhere to H&R Block’s 'Behaviours' – COPSCuRB.

Excited to join us? Submit your application by Sunday, 4 May 2025.

For more information, please contact Jacqui at jclancy@hrblock.com.au.