Retail Programs Coordinator

• NEW Full time permanent role
• Melbourne based (Mitcham)

As our Retail Programs Coordinator, you'll be the backbone of our retail programs, supporting the National Retail Program Manager in all office-related activities. You'll also collaborate with our Marketing team to plan exciting annual Local Area Marketing (LAM) events, design eye-catching office signage, and develop guidelines for our office playbook.

Your Key Responsibilities:

• Reporting: Provide insightful reports on Retail Program projects and campaigns.
• Automation & Workflow: Streamline processes for Ease of Doing Business initiatives.
• Third-Party Accounts: Assist in managing relationships with referral partners.
• Communication: Coordinate and share updates through our national monthly newsletter, communicate with District Management team and other departments
• Pop-Up Kiosks: Support the setup and management of our Pop-Up Kiosk program.
• Property Management: Maintain the Property Worksheet and Master Office Lists.
• Guidebook Development: Create and update our Retail Programs Guidebook.
• Signage Design: Oversee office signage requests nationwide.
• Event Planning: Plan and coordinate annual Local Area Marketing opportunities.
• Additional Tasks: Take on other exciting projects as assigned by the National Program Manager.

What We're Looking For:

• Communication Skills: Exceptional verbal and written communication abilities.
• Time Management: Effective prioritisation and attention to detail.
• Tech Savvy: Proficiency with Office 365 and SharePoint.
• Adaptability: A willingness to learn new programs and share innovative solutions.
• Confidence: Exhibit confidence in sharing solutions and ideas.
• COPSCuRB: Adhere to H&R Block’s 'Behaviours' – COPSCuRB.

Ready to make a difference? Apply now as applications close Sunday, 27 April 2025.