District Operations Coordinator

• Sydney 2 District
• Full time permanent role

H&R Block is looking for an experienced income tax specialist, with leadership experience, to fill the role of District Operations Coordinator in the Sydney 2 District, following the upcoming retirement of the current District Operations Coordinator.

Job description:

The District Operations Coordinator (DOC) is responsible for supporting the District Manager with administration, operations & key retail readiness throughout the year. 

Responsibilities include:

• Completing individual tax returns for H&R Block clients in offices within the district
• Guiding and supporting Office Managers in staff rostering
• Coordinating our Income Tax Course within your district
• Supporting the District Manager with recruitment administration, reviewing applications and following up employee documents to ensure a smooth onboarding process.
• Managing escalated client queries
• Coaching staff on administrative procedures

Please note, this role will involve travel throughout the district, which includes some regional areas within the Sydney 2 District.

Essential skills and requirements:

• At least 2 years recent experience preparing individual income tax returns for clients.
• Management experience (Office Manager or before your time at H&R Block)
• Must have a current driver’s license, access to a car and be able to travel to visit offices in your District
• Must be flexible with regards work times to support offices as required

If you have what it takes to succeed in this position, please Apply Now, attaching your resume.